Return Policy
Return Policy
Thank you for shopping at SeasonStore.Store! We are dedicated to ensuring your satisfaction. Please review our return policy below:
Returns:
- We accept returns within 30 days of the original purchase date.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Refunds:
- Once we receive your return, our team will inspect the item and process your refund.
- Refunds will be issued to the original payment method within 5 business days.
Exchanges:
- If you received a defective or damaged item, we will gladly exchange it for a new one.
- Please contact our customer service team at info@seasonstore.store to initiate an exchange.
Return Shipping:
- Customers are responsible for return shipping costs, except in cases of defective or damaged items.
- We recommend using a trackable shipping service to ensure your return is received.
How to Initiate a Return:
- To initiate a return, please contact our customer service team at info@seasonstore.store.
- Provide your order number, a brief explanation of the reason for the return, and any relevant photos if applicable.
Non-Returnable Items:
- Certain items are non-returnable, including personalized products.
- Please check the product description for any specific return restrictions.
Cancellations:
- If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
Contact Us:
If you have any questions or concerns regarding our return policy, please contact our customer service team at:
- Email: info@seasonstore.store
Thank you for choosing SeasonStore.Store! We appreciate your business and strive to make your shopping experience enjoyable.